Terms & Conditions

 

Introduction

The following are terms and conditions that are placed on each order. If you have any questions please contact us at sales@flooring4lessonline.com

Copyright

The Flooring 4 Less Online.com website and any version of this site are protected under the © 2018 Flooring 4 Less Online.com. 

Permissions

You as a user are granted permission to access this site to peruse products and place orders. This site has permission from flooring manufactures and vendors to display and sell these items. We do not grant permission to use our content in any way for distribution, publish, marketing, display, copy, or reproduce without written consent. Any product permissions must be requested directly to the manufactures of afore mentioned products.

Delivery

Flooring 4 Less Online.com has chosen Priority1 as it's trusted shipping partner on orders made through this site. Customer satisfaction is important in building a trusted relationship with each customer. After a product is purchased and the order is received you will receive a call from our Shipping Coordinator to set up the logistics of shipping your order directly to your installation site. For more details on the shipping process, please contact us directly at sales@flooring4lessonline.com

Receipt of Materials

It is the sole responsibility of the receiving party to check and confirm the order and materials to ensure your order is complete in its entirety. Upon receiving the order please check the packing slip and check for damage or shortages. Check all cartons and unwrap all pallets to ensure you have checked for visible damage and accurately count to ensure all ordered material is present and the correct item.

Should your order arrive with visible damage or a shortage.  

  1. Please accept the order and do not refuse delivery. We have shipping damage claim procedures and return policies for this reason.
  2. Note the damage on the shipping slip and have the delivery driver sign the slip.
  3. Contact us within 24 hours by phone at (888) 724-9001 or email at sales@flooring4lessonline.com and provide your order confirmation number.

You have 24 hours to open and inspect all products for damage, failure to do so revokes the right to file a damaged claim. Please review the below for return policies.

Return Policy

Please call or email Flooring 4 less online within 10 days from receipt of delivery if you wish to return your material. You can reach us at (888) 724-9001 to receive your Return Authorization Number (RA#). You will be charged for the return shipping fees and restock fees. Returns will only be issued within 30 days after receipt of delivery. No returns will be issued after 30 days.

Please follow the steps below to initiate your return. Most manufacturers charge a restock fee (typically 15- 25 percent) and there has to be a minimum of 5 cartons for a return.

  • Please e-mail us at sales@flooring4lessonline.com to receive your RA#.
  • Please package the material carefully to avoid damage during shipping.
  • Please attach the Return Authorization form to the material with packing tape. Please do not write on the cartons.
  • We recommend that you return the flooring using an insured carrier which can be tracked in the case of loss (FedEx Freight or UPS). Remember, you are responsible for the freight delivery fees from your location to ours along with any restock fees from our manufacturers.  

Moldings and/or special orders are NOT returnable or refundable.  

Returns will be processed within 3 business days of receipt and refund will be in the form of payment received. Please allow up to 7 business days after the receipt of your merchandise for your refund to be applied to your credit card.  

You will receive an email when your material has been received. If you have questions about returns, please contact us by phone at (888) 724-9001 or e-mail at sales@flooring4lessonline.com 

Quality

We strive to provide the highest quality and excellence in customer service. Please ensure any concerns about quality of the product are addressed with us prior to installation and within 24 hours of receipt. Wood is a natural organic product and color tones and variations are to be expected. There is also to be expected minor and minimal damage with delivery. if less than 5% of the order is damaged we will consider this to be acceptable and deliverable. Please reference the above process when addressing quality of your order. 

Do not discard or dispose of the damaged product. Place the damaged pieces in the original packaging for returns - we are unable to refund or replace anything without the original packaging. Trim pieces are manufactured to match the flooring as close as possible. Any issues with trim or finishing pieces are considered warranty dispute and should be handled directly with the manufacturer.  

Warranty 

Full warranty is provided by the manufacturer it is the purchasers responsibility to review and note all manufacturer warranty details as Flooring 4 Less Online.com is not responsible for warranty claims. If a warrantee claim is being made prior to installation please notify Flooring 4 Less Online.com. Post installation claims should be directly solely to the manufacturer. 

Acknowledgement 

The purchaser acknowledges that Flooring 4 Less Online.com is not responsible or liable for the third parties accuracy or manner in which orders are prepared or provided, third party certifications or reports, or any general trade information. Flooring 4 Less Online.com cannot assure all product details, descriptions, colors, images and other information on this site are accurate, current, or error-free. Product colors can change due to organic material, and dye lots. End user monitor settings are beyond the control of Flooring 4 Less Online.com and we cannot guarantee color and products will arrive accurate to the purchaser's expectations. Purchaser is in agreement that Flooring 4 Less Online.com did not misrepresent, warranty, or promise the accuracy or method of preparation of any third party certification or report, if supplied, of trade information connected with this transaction and the purchaser is not relying on any representation, warranty, or promise made by Flooring 4 Less Online.com in entering into this transaction. 

Accepting Terms & Conditions

Flooring 4 Less Online.com acknowledges and accepts the purchaser's order expressly conditioned, however, upon purchaser's assent to all of the terms and conditions herein and no others. Any objection is herby made to any terms or condition at divergence with different than or additional to those stated herein. Except as otherwise stated herein, no terms or conditions other than those stated herein, whether stated or contained in purchaser's order or elsewhere that purports to vary or differ than these terms and conditions herein shall be binding on Flooring 4 Less Online.com. Purchasers acceptance of Flooring 4 Less Online.com's terms and conditions of sale set contained herein shall be conclusively established upon purchasers receipt of Flooring 4 Less Online.com's goods. EXCLUDING ALL EXPRESSED AND IMPLIED WARRANTIES - ALL EXPRESSED AND IMPIED WARRANTIES OF EVERY TYPE AND KIND IN CONNECTION WITH THIS PURCHASE, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE HERBY EXCLUDED IN ALL RESPECTS AND FOR ANY OR ALL PURPOSES. ANY ORAL OR WRITTEN STATEMENT, INFORMATION OR ADVICE GIVEN OR MADE BY SELLER OR ANY OF ITS EMPLOYEES, AGENTS, REPRESENTATIVE OR DISTRIBUTORS: (A) SHALL NOT CONSTITUTE A FLOORING 4 LESS ONLINE.COM REPRESENTATION OR WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF ANY WARRANTY HERUNDER; (B) SHALL NOT BE RELIED UPON BY PURCHASER OR ANY OTHER PERSONS.

Delays

Flooring 4 Less Online.com is excused from failure to perform due to any of the following herein, acts of God, war, riot, terrorism, embargoes, fire, explosion, strike or other issues with workmen, shortages, delay in transportation, breakdown or accident any action taken to comply with any law or regulatory statute or any other cause without limitation beyond Flooring 4 Less Online.com's exclusive control within the reasonable operation of its business. Flooring 4 Less Online.com will, within reasonable effort, will meet all delivery and shipping dates, but all such dates are good faith estimates only. Accordingly, Flooring 4 Less Online.com shall not be held liable or responsible for any failures to meet any specific estimates for shipping or delivery dates

Entire Contract

This agreement constitutes the entire understanding between the purchaser and Flooring 4 Less Online.com in respect the the subject matter hereof. This agreement supersedes all negotiations, prior discussions, and preliminary agreements, if any. A copy of this agreement, of any kind, is as valid and enforceable as the original. Purchaser did not rely on any promises or representation made by Flooring 4 Less Online.com or any third party as an inducement to enter into this agreement. This agreement, and the terms and conditions herein, may not be amended, altered, or changed in any way.

Legal Action

Any lawsuit, whether based on contract, tort or any other legal theory of recovery arising from any claim or cause whatsoever directly or indirectly relating to or arising out of this transaction must be commenced within one year from when Flooring 4 Less Online.com gave possession of the goods to Buyer or Buyer's designatee and any lawsuit must be commenced and maintained in the applicable federal or state court located in Maricopa County, State of Arizona and the parties irrevocably consent and submit to the personal jurisdiction of said courts and agree not to challenge or assert any defense to the jurisdiction of said courts, including, without limitation, forum non convenience. If Buyer commences any such action in a court other than any of said courts, Buyer shall pay all of Flooring 4 Less Online.com's cost and expense, including reasonable attorneys' fees and court costs, to move such action to the appropriately venued court. The rights and obligations of the parties here under shall not be governed by the provisions of the 1980 United Nations Convention on Contracts for the International Sale of Goods, but shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to the conflict of laws principles thereof. As a condition precedent to any such lawsuit by Buyer, Buyer must give written notice, via certified mail, to Flooring 4 Less Online.com, of Buyer's claim. Such written notice must be sent no later than 21 days after the Buyer knew or should have known of its claim and such notice specify, in detail, the nature of Buyer's claim. This timely notice will permit Flooring 4 Less Online.com to investigate the claim and to determine the appropriate remedy. In addition to the foregoing, Buyer shall be liable for all of Flooring 4 Less Online.com's collection costs, (including reasonable attorneys' fees and costs) for Flooring 4 Less Online.com's efforts in attempt to collect amounts due hereunder. Payment is due in full before flooring is delivered. Any amounts owed to QF4L shall be assessed a late fee of 1.5% per month or the maximum allowed by law.

Non-waver 

No waiver of any term, provision, or any other condition of this agreement by Flooring 4 Less Online.com, whether by conduct or otherwise, in any one or more instances shall be deemed to be or be construed as further or continuing to waiver of any such term, provision, or condition, or a waiver of any other term, provision, or condition of this agreement. 

Contact

You may contact Flooring 4 Less Online.com via phone at (888) 724-9001 or by email at sales@flooring4lessonline.com