+ How soon can I get my flooring?
+ I need my flooring ASAP, what can be done?
+ How do I place an order?
Order online - whether ordering as a guest or creating an account our site is secure and we utilize PayPal processing to ensure your accounts stay secure. You can review your orders and save shipping and payment information for fast orders in the future. Should you have any technical issues you can always contact us.
Call us - Our sales and service team is ready to place your order over the phone. Our staff does not work on commission, so you will never be pressured. You can reach us (888) 724-9001 Mon - Fri 9 a.m. - 5 p.m. and Sat 10 a.m. - 2 p.m. PST.
+ What forms of payment are accepted for online purchases?
+ Where is the credit card verification number?
+ Do you accept returns?
All of our products are first quality and shipped directly to you from the manufacturer. All of our products are nationally recognized brands and we will never sell you off-brand products.
How will I be sure I receive the exact product I need?
Every manufacturer has a specific code (SKU#) for each product. We order your flooring based on these specific SKUs, color, and product description to ensure the exact product you have chosen will arrive as ordered. Your selection in our store will be verified and checked against the manufacturers shipping order.
Where do you ship?
We ship to North America and work directly with a Priority1 freight company to ensure your product is delivered safely and in a timely manner.
How will I receive my order?
We contract our shipping through Priority1 and will have your order delivered directly to your installation site. Delivery is also available for both residential and commercial construction sites.